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How to Find the Correct Theme ZIP File

Category: Knowledgebase

If your download includes multiple files, you may need to unzip the main download package first. The actual WordPress theme ZIP file is the file you upload inside WordPress.   Make sure you have: You...

How to Install a Nickel City Web Design WordPress Theme

Category: Knowledgebase

You can install the theme through your WordPress dashboard by uploading the theme ZIP file under Appearance > Themes. Make sure you have: A WordPress website WordPress admin access Your theme ZIP...

What Is Included With a Theme Purchase?

Category: Knowledgebase

A theme purchase includes the downloadable theme files and setup resources listed in the product description. Depending on the product, the package may include: WordPress theme ZIP file Demo content...

What to Do If WordPress Says the Theme Is Missing style.css

Category: Knowledgebase

This usually means the wrong ZIP file was uploaded to WordPress. You may have uploaded the full product package instead of the actual WordPress theme ZIP file. Make sure you have: The downloaded pro...

How to Import Demo Content

Category: Knowledgebase

Demo content can usually be imported through the WordPress Importer using the demo XML file included with the theme package. Make sure you have: WordPress admin access The demo XML file Required plu...

How to Request Theme Setup Help

Category: Knowledgebase

Theme setup help is available separately if you do not want to install or configure the theme yourself. Setup help may include: Theme installation Required plugin setup Demo content import Homepage ...